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  1. DirectorySpot
  2. General FAQs
  3. FAQs

FAQs

  • I want to use DirectorySpot for my organization. How do I get started?
  • "Username Not Found"
  • I am ready purchase DirectorySpot - what are the next steps?
  • Does my directory automatically renew each year?
  • How do I pass on admin rights for my directory to a new admin who is taking over?
  • What are the requirements when creating a password?
  • What happens to all data in my directory if I decide to no longer use DirectoySpot?
  • Does DirectorySpot track user activity?
  • Will the contacts or users' information that I added to my directory be sold to third party groups?
  • Is there a way to print mailing labels using data from the directory?
  • Can families add their own information to DirectorySpot?
  • Can I send a notification or text from the DirectorySpot app?
  • How can I send emails from the app using "BCC"?
  • How do I share ALL my contacts data instead of going into each contact and clicking "share data"?
  • How do I add additional guardians to a family record in the school directory?
  • Is there a way to list 2 different addresses for guardians in a school directory?
  • How can I delete all of my users in bulk?
  • Can I add a contact without including a last name?
  • How do I delete all data from my directory?
  • In the school directory, Is it possible to combine different grade students into a defined group (e.g named "middle school") while still being able to email/message those classes/grade levels separately?
  • Can I change my username?
  • Can I grant directory access to a user who is not listed in the directory?
  • Is there a way to disable printing for my directory?
  • Can you provide an example of text to add to prevent unauthorized use or solicitation of our school directory?
  • Is it possible to put verbiage on the homepage of our DirectorySpot app and on the other pages of the app?
  • How do I set up an online directory for my family and extended family?
  • Why are changes made to my directory only visible on the web based version and not on my phone app?
  • Is it possible to allow families to hide certain fields of their record but Admins could still see all fields?
  • What is my username?
  • I have access to 2 school directories, how do I see both?
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