FAQs
- I want to use DirectorySpot for my organization. How do I get started?
- "Username Not Found"
- I am ready purchase DirectorySpot - what are the next steps?
- Does my directory automatically renew each year?
- How do I pass on admin rights for my directory to a new admin who is taking over?
- What are the requirements when creating a password?
- What happens to all data in my directory if I decide to no longer use DirectoySpot?
- Does DirectorySpot track user activity?
- Will the contacts or users' information that I added to my directory be sold to third party groups?
- Is there a way to print mailing labels using data from the directory?
- Can families add their own information to DirectorySpot?
- Can I send a notification or text from the DirectorySpot app?
- How can I send emails from the app using "BCC"?
- How do I share ALL my contacts data instead of going into each contact and clicking "share data"?
- How do I add additional guardians to a family record in the school directory?
- Is there a way to list 2 different addresses for guardians in a school directory?
- How can I delete all of my users in bulk?
- Can I add a contact without including a last name?
- How do I delete all data from my directory?
- In the school directory, Is it possible to combine different grade students into a defined group (e.g named "middle school") while still being able to email/message those classes/grade levels separately?
- Can I change my username?
- Can I grant directory access to a user who is not listed in the directory?
- Is there a way to disable printing for my directory?
- Can you provide an example of text to add to prevent unauthorized use or solicitation of our school directory?
- Is it possible to put verbiage on the homepage of our DirectorySpot app and on the other pages of the app?
- How do I set up an online directory for my family and extended family?
- Why are changes made to my directory only visible on the web based version and not on my phone app?
- Is it possible to allow families to hide certain fields of their record but Admins could still see all fields?
- What is my username?
- I have access to 2 school directories, how do I see both?